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- What an SOP is and when a small business needs one
A standard operating procedure is a written set of steps for a routine job. Here's what goes in one and how to tell if your business needs them.
- How AI helps write a procedure, and where it can't
What an AI chat tool can do when you're writing down how a job is done, and the parts only a person who knows the work can supply.
- Turning rough notes or a voice memo into a step list
How to get a job out of your head and onto the page, using rough notes or a spoken memo, then turning it into clear steps with AI help.
- Plain prompts for writing checklists and step lists
Wording you can type into an AI chat tool to get a usable checklist or step list, plus how to ask it to flag gaps instead of inventing steps.
- How to check an AI-written procedure before staff use it
A routine for checking an AI-drafted procedure: compare it to the real job, catch invented or missing steps, test it with a newcomer, then sign it off.
- What not to paste into an AI tool when documenting your work
Customer details, passwords and pricing don't belong in a public chatbot. A plain list of what to leave out, what to swap in, and what the regulators say.
- Safety and legal steps: why they need an official source
Why an AI draft can't be your authority on work safety or compliance, and how to build those steps from the regulator's own pages instead.